Do you work with any home care company?
No. Our home-care services are for Home Instead franchises that use WellSky. We are an approved vendor for the Home Instead franchise network and value that partnership.
Can you cover just a lunch break or weekend?
Yes. Coverage can be as focused as a lunch break or weekend, or as broad as 24 hours a day, seven days a week. We’ll work out the schedule with you.
What can you do for senior living communities?
We can answer after-hours sales inquiry calls for assisted living and skilled nursing facilities, capture inquiry information, and route it to the appropriate community contact.
How can you support trade businesses?
You run a small business and don’t always have time to answer the phone while you’re working your trade. We can answer your calls, book quotes or appointments according to your instructions, and help keep your business connected. Missed calls are missed revenue—don’t leave income on hold or in a voicemail.
Can the service follow our own call instructions?
Yes. We can build a custom answering service around your greeting, the information you want collected, and your handoff instructions.
What does the service really cost?
For home care, rates start at $35 per billed client per month. Industry-specific service inquiry answering starts at $600 per month. Small business call answering services can be as low as $20 per weekday or $150 per weekend, depending on call volume and standard operating procedures (SOPs).
How do we get started?
Email our founder, Bert Copple, at bert@bayanihan247.com with your business type, preferred hours, and the calls you need help with. We’ll discuss a custom plan and quote.