ABOUT BAYANIHAN247

People who care.
Support you can count on.

Behind every call is a person. Our leadership, agents, and technology partners work together to give your callers a welcoming voice and your business dependable support.

Our leadership

Bert Copple

Founder and Owner

Bert Copple is the Founder and Owner of Bayanihan247, a U.S. Army veteran, business owner, and John Maxwell Certified Coach and Speaker. His background spans home care, customer service, sales, and leadership development.

As a Home Instead franchise owner, Bert understands the demands of supporting clients, families, and caregivers beyond regular office hours. He brings that perspective to Bayanihan247’s custom answering services, helping businesses build coverage that fits their operations and the people they serve.

His commitment to people also extends to mission work and community service in the Philippines. Across his businesses and service work, Bert places value on developing leaders, building relationships, and helping others grow.

Daryl Aspay

Vice President of Operations

Daryl Aspay is a pastor, a loving husband and father, and the Vice President of Operations at Bayanihan247. Driven by faith, integrity, and a heart for people, he is passionate about serving both in ministry and in the workplace.

Daryl oversees daily operations, ensures service quality and company standards align with client expectations, and works to maintain efficient workflows, strong team performance, and consistent service delivery. He helps develop and implement operational policies, strengthens communication between leadership and staff, addresses operational challenges, and ensures teams are equipped to meet client needs.

He also supports employee development, monitors performance, and identifies opportunities to improve processes, productivity, and client satisfaction. Daryl values servant leadership: empowering people, building meaningful relationships, and helping others grow. Whether serving his church, leading his team, or caring for his family, he strives to lead with faith, humility, excellence, and compassion.

Stacey Corros

Team Leader

Stacey Corros is a dedicated and dependable Team Leader at Bayanihan247, supporting the team in delivering quality service and meeting client expectations. She oversees daily team operations, monitors agent performance, ensures adherence to company policies and standard operating procedures, and provides coaching and guidance to help team members improve their skills and productivity.

Stacey serves as a bridge between management and frontline agents, communicating updates, addressing operational concerns, and helping resolve challenges efficiently. She promotes accountability, teamwork, professionalism, and excellent customer service while ensuring the team consistently meets performance targets and maintains the high standards expected by Bayanihan247 and its clients.

Through her leadership, Stacey contributes to building a motivated, capable, and service-oriented team dedicated to delivering reliable support and creating a positive experience for every client.

Our team

Our agents in the Philippines bring a personal touch to your business’s phone coverage. With guidance from our leadership team and client-specific call instructions, they help capture inquiries, communicate updates, and put information into the right hands.

OUR STORY

A heart for service.

Our connection to the Philippines reaches beyond the workplace. Mission work and community relationships are part of the story behind the people who lead Bayanihan247.

Bert Copple with children during a mission trip

Serving our communities

Beyond answering calls, we serve communities across several Philippine islands through feeding programs for children and outreach supporting single mothers. Caring for people is part of who we are.

Children and volunteers gathered at a community outreach event in the Philippines

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Our technology partners

Keith Spicer

Owner, VoIP Services of Michigan
Telecommunications & VoIP Solutions Specialist

Keith Spicer brings nearly 50 years of experience in the telecommunications industry, helping businesses improve the way they communicate with their customers.

As the owner of VoIP Services of Michigan, Keith specializes in designing and implementing customized business phone systems, cloud communications, and AI-powered solutions. His expertise supports businesses of all sizes, including multi-location operations and 24/7 call centers.

Keith believes that technology should make business easier, not more complicated, and that strong relationships are still the foundation of great service.

“Technology changes. Relationships don’t.”

Let’s build your coverage.

Meet the people who can help your business stay connected.

Talk with our team ↗

People who care.Support you can count on.